Returns & Exchanges

At John Malecki, we stand behind the quality of our craftsmanship and want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return window for most items in their original condition.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags and protective materials are included to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned merchandise, we will process your refund or exchange within 5-7 business days to your original payment method.